How Modius’ ISO 27001 Certification Builds Trust, Security, and Efficiency

Overcoming the Challenges of ISO 27001 Certification

The journey to certification was neither simple nor superficial. Modius approached ISO 27001 not as a checkbox exercise but as a transformative program designed to deeply embed security into both product development and operations. This process required major shifts across policies, procedures, infrastructure and culture (people). The company embarked on the challenge as there were direct, concrete customer benefits.

Tangible Customer Benefits of Modius’ ISO Certification

With certification now in place, customers immediately see the value.  ISO 27001 compliance delivers third-party verified, standardized assurance to Modius’ products and services.

These are some of the top customer-benefits associated with our certification efforts:

1. Faster Security and Compliance Responses

Customers regularly inquire about vendor security postures as part of supply chain due diligence and their own compliance needs. Thanks to the ISO-aligned practices, Modius can now respond to questionnaires and compliance checks with speed and precision. Procurement teams no longer must accept ad hoc claims or custom policy statements—Modius can deliver audit-ready documentation and detailed proofs linked to ISO controls. This accelerates onboarding for new customers and helps existing ones maintain their own certification timelines.  For organizations supporting annual assessments, major savings add up over the years.  In fact, one major infrastructure provider, Equinix, publicly reinforces its “Know Your Supplier” program by prioritizing vendors aligned with ISO-based standards—such as ISO 27001—to streamline ongoing supply chain security assessments and reduce friction in compliance processes.[i]

2. Simplified Customer Auditing and Vendor Risk Assessments

With ISO 27001 certification, Modius provides standardized reports and dashboards that reduce the effort required by customer auditors. ISO is a widely understood and applied Information Security Management System (ISMS), meaning it is familiar and more easily trusted. This improves efficiency, strengthens relationships, creates greater transparency and allows for timely and exact disclosures. For regulated industries such as data centers or industrial infrastructure, this kind of DCIM vendor cooperation is increasingly a requirement.

3. Greater Confidence in the Supply Chain

In an era when supply chain vulnerabilities can create devastating downstream effects, customers need assurance that every link in their ecosystem maintains security standards. ISO 27001 certification allows Modius to position itself as a trustworthy vendor.  As an example, Digital Realty, a data center provider, integrates ISO 27001 into its procurement process, stating on its official “Data Center Compliance, Certifications & Standards” page that ISO 27001 is foundational to ensuring secure handling of sensitive information across its global operations.[ii]

4. Integration with Customers’ Internal Security Programs

Many organizations already have internal ISO 27001 program, SOC 2, or NIST-based programs that require annual recertification. By working with Modius, existing practices are already aligned to these customer frameworks, reducing the need for complex comparisons and mapping to home-grown security frameworks. Integration is smoother, documentation is compatible, and compliance reporting is less time-consuming.

5. Reduced Legal and Brand Risk

Selecting an ISO 27001–certified vendor—including Modius—demonstrates due diligence, which is crucial for legal and regulatory protection in case of a security incident. Microsoft Azure, a cloud-services company, highlights its own ISO 27001 accreditation in its compliance documentation, stating that customers can leverage its audit reports in their compliance efforts helping to reduce legal exposure and preserve brand integrity.[iii]

6. Operational Resilience and Business Continuity

ISO 27001’s structured risk management and response-controls enhance and discipline Modius’ ability to identify, mitigate, and recover from incidents. This level of preparedness directly benefits customers by reducing service disruptions, accelerating the availability of security guidance and issue resolution. Furthermore, Modius’ backup and recovery strategies, such as offsite encrypted backups of code repositories, support high availability and operational continuity.

7. Proactive Threat Monitoring

The use of ISO-defined security controls ensures that Modius proactively monitors emerging threats to its infrastructure and its codebase alike. Endpoint agents report real-time telemetry, and policies are updated automatically across the working environments. These practices give customers peace of mind, knowing that they’re backed by a vendor whose security posture evolves dynamically with the threat landscape.

8. Trust and Differentiation in the Marketplace

For many of Modius’ clients, trust isn’t just a concept; it’s a strategic differentiator that influences purchase decisions and long-term partnerships. ISO 27001 certification from a supplier like Modius empowers customers to confidently make affirmative security claims, especially in industries where data sensitivity is paramount.  Global marketing firm IPG Mediabrands proudly highlights ISO 27001 certification as part of its bid-qualification criteria, stating that possessing this certification “affirms its investment in privacy protection and the ability to keep client data safe by taking proactive measures.”  Customers working with IPG know they’re engaging a partner held to rigorous security standards, reinforcing confidence in the supply chain.[iv]

9. Brand credibility and customer loyalty

Studies consistently show ISO 27001 certification enhances brand reputation [v]. This certification signals a public, independent validation of security practices, which instills a sense of credibility and fosters loyalty—crucial for attracting and retaining data-sensitive customers.  For example, Avitar Legal emphasizes that “In today’s business environment, customer trust is a vital asset for a company’s success. ISO 27001 certification, which pertains to information security management systems, can significantly enhance this trust.”[vi]

10. Better Support for Regulated Industries

Government agencies, healthcare institutions, and financial organizations require vendors to meet stringent security standards.    Modius ISO certification brings needed assurance to a heterogenous supplier environment, helping customers meet frameworks such as HIPAA, FedRAMP, and GDPR more efficiently.   This is an effective counterbalance to Amazon Web Services (AWS) and Microsoft Azure which also use an ISO 27001–certified status[vii]  by building and managing all their own end-to-end tooling and processes, exercising full visibility and control of a vertically integrated production process.

11. Continuous Improvement and Innovation

Finally, ISO 27001 is not a one-time achievement. It requires ongoing assessments, continuous monitoring, and regular improvements. Modius’ commitment to ISO ensures that customers continue to benefit from a vendor that evolves with best practices. For instance, upcoming initiatives at Modius include enhanced security automations, expanded training, and improving our own third-party risk management processes.

Final Thoughts

Modius’ ISO 27001 certification represents more than an internal success story—it’s a signal to the DCIM market and a promise to customers: assurance, compliance, simplified procurement and management, and a reduction in a range of technical, operational and management risks. At a time when cybersecurity is both a competitive advantage and a strategic necessity, Modius stands out as a secure, responsive, and forward-thinking partner.

For customers, this means lower friction, greater resilience, and the confidence that they are backed by a vendor who shares their values and protects their brand. We are passionate about empowering our clients to run more profitable data centers while providing unmatched visibility into operational data.  Modius has been delivering DCIM solutions since 2007.  We are based in San Francisco, are proudly certified for ISO/IEC 27001 and are a Veteran-Owned Small Business (VOSB).  Contact us at sales@modius.com or (888) 323.0066 to learn more.