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DCIM for Colocation

Work faster, increase revenue, improve utilization & provide service differentiation

Over the last several years, companies looking to reduce data center operating costs, or avoid costly expansions of existing facilities, have considered using Colocation as a viable option for reducing OPEX and CAPEX costs associated with operating an in-house data center. This rise in popularity has created higher levels of competition between Colocation operators to on-board new customers quicker and keep them longer, through the use of value-added services.

Data Center Infrastructure Management (DCIM), empowers colocation operators to better manage their facilities by consolidating all the information needed to make smarter, faster decisions for infrastructure planning and the day-to-day management of hosted equipment. DCIM solutions like OpenData collect real-time data from facility infrastructure and IT equipment, providing operational insight into resource capacity planning as new customers are added (or deleted) and have the ability to share this management information with customers as a value-added service. With DCIM, Colocation operators can transform their business by having the information they need to work faster, increase revenue, improve utilization and provide service differentiation to their customers — while reducing the risk of unplanned downtime from increased density.

OpenData DCIM Solutions

Whether your organization is a Colocation provider, a managed service provider, an application cloud-based service provider, or all of the above, the need for complete and accurate visibility into infrastructure is the key to successfully managing costs, capacity and availability. Because DCIM solutions like OpenData provide real-time data collection and analytics for intelligent capacity planning, all types of service providers can benefit. DCIM makes it possible to optimize the profits derived from your facilities by identifying and freeing stranded capacity, increasing the productivity of your service staff, and insuring that all your SLAs are achieved.


  • Faster Customer On-boarding
  • Faster MTTD and MTTR times for problem resolution
  • Superior capacity planning and resource management
  • More flexible billing options
  • Customer visibility for collocated equipment


  • More revenue at a faster pace
  • Less downtime and SLA compliance
  • Provides resource optimization and lower operating costs
  • Provides a competitive advantage over other Colo operators not offering DCIM

How it works

  • Data Center power and cooling infrastructure is identified and OpenData device templates are used to pull the appropriate data points from each device being monitored
  • Collector software is configured to combine data points into useful power generation and consumption metrics, normalize data and set performance monitoring thresholds
  • Collector software polls data from the power and cooling equipment in real-time and passes it back to the OpenData application for storage in the central database
  • Colocation operator loads CAD drawings of floor, rooms, cages and facility infrastructure into OpenData creating a virtual data center for build-out planning and on-boarding new customers
  • Colocation Customers can use OpenData to manage their equipment (alarms & events, moves, adds, & changes, etc.)
  • Power consumption data can be used to offer measured power billing to customers
  • Performance data collected by OpenData can be used to verify Service Level Agreement (SLA) compliance


  • A comprehensive library of device templates for all data center equipment manufacturers (infrastructure & IT)
  • Single repository of all assets across multiple data centers
  • Complete visualization of data center floors and racks
  • Virtual modeling of Moves, Adds, Changes (MAC) initiatives
  • Space reservations for future projects (Customer On-boarding)
  • Visualization and documentation of power and network cabling
  • Advanced search capabilities to locate assets or identify available capacity
  • User level security to restrict access to data and functionality (Customer Portal)
  • Designed to support easy integration with other applications (billing)

For more information on OpenData’s Top 5 Reasons Colocation operators need DCIM capabilities